OUR SUCCESS STORIES

Innovating Financial Technology: Scaling and Modernizing DZH International with TECHVIFY

Industry
Finance
Services Offerings
Client's Location
Singapore

Introduction

DZH International is a leading provider of financial market data and analytical insights, headquartered in Singapore. With a strong presence in the finance industry, DZH serves professional traders and banking professionals by delivering cutting-edge tools for investment planning, risk management, and financial decision-making.

As DZH’s business expanded, the company faced challenges in scaling its technology capabilities due to limited manpower and inefficiencies in their existing offshore team. To address these issues, DZH sought a trusted partner with proven expertise in web application development and strong technical capabilities. After careful evaluation, they partnered with TECHVIFY for our extensive experience with Java, JSP Servlet, and front-end technologies like JavaScript and ReactJS, along with our robust debugging skills and effective team management.

Through this partnership, TECHVIFY not only scaled DZH’s offshore development team but also delivered key solutions such as a headless CMS, payment gateway, trading systems, and data analytics tools, enabling DZH to overcome their challenges and drive innovation in the financial industry.

What're The Challenges We Faced?

Before engaging with Techvify, DZH International faced a series of operational hurdles that hindered their growth and performance:

Business Challenges 

01/ Human Resource Inefficiency
The existing offshore team’s performance fell below management expectations. Limited technical skills restricted work quality and optimization, leading to slower project delivery.

02/ High Investment Costs
Recruiting and training new talent involved significant expenses, compounded by low retention rates that delayed work initiation.

03/ Communication Inefficiencies
Miscommunication between the onshore and offshore teams led to frequent delays and misunderstandings.

04/ Limited Access to Special Projects
A lack of bandwidth within the team prevented DZH from exploring innovative projects that could expand their market reach.

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Solution Design and Planning 

High-Level Solution Design

TECHVIFY’s solution was designed to overhaul DZH’s offshore development operations while delivering critical software systems. Key components included:

01/ Maintenance Takeover
Seamless transition of maintenance responsibilities from the previous team.

02/ System Updates
Updating legacy systems to improve performance and security.

03/ Script Optimization
Ensuring all scripts and system processes are up to date for peak efficiency.

04/ Deployment and Insights
Automating deployment processes and providing actionable management insights.

05/ Agile Workflow Integration
Implementing agile practices to enable cross-project collaboration and rapid iterations.

Technology Stacks

To deliver these solutions, we leveraged the following technologies:

Front-end Technologies
HTML5, JavaScript, ReactJS for interactive and user-friendly interfaces.
Back-end Technologies
Java for handling core business logic and robust server-side functionality.
Database
Oracle SQL for secure and efficient data storage and retrieval.

Discovery Phase

TECHVIFY initiated the engagement with a structured discovery phase to assess DZH’s specific pain points and identify areas for improvement. Our approach included:

01/
Initial Interaction and Relationship Building

Establishing trust and a collaborative working relationship with the client.

02/
Collaborative Requirements Gathering

Hosting online workshops and feedback sessions to clearly define project goals and expectations.

03/
Visualizing Ideas

Creating conceptual frameworks to align on deliverables.

04/
Technical Feasibility Analysis

Assessing the technical constraints and opportunities within DZH’s existing systems.

05/
Iterative Feedback Loop

Ensuring continuous alignment through regular client feedback.

06/
Empathy and Active Listening

Fully understanding the client’s needs and challenges through open communication.

Key Pain Points Identified

Solution Implementation

Expanding the Offshore Development Team

TECHVIFY successfully scaled DZH’s offshore development team from 3 members to 15 highly skilled engineers, operating under an Offshore Development Center (ODC) model. This team was trained to handle:

Overcoming Challenges

As TECHVIFY had no prior experience in the banking and securities domain, we invested significant time in understanding the business processes. Through dedicated research, online resources, and ongoing client collaboration, we quickly bridged the knowledge gap and ensured domain alignment.

Results and Outcomes

Key Metrics of Success 

TECHVIFY’s solutions enabled DZH International to achieve measurable improvements in performance and efficiency:

Product Features

The solutions delivered by TECHVIFY included key features that benefited end-users:

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Lessons Learned & Conclusion

Lessons Learned

A lack of understanding of business processes can lead to inefficiencies. Investing in domain knowledge early is essential.

Iterative feedback and agile practices ensure alignment with client goals.

Leveraging DevOps practices such as automated deployment with Jenkins significantly accelerates delivery timelines.

Conclusion

By partnering with TECHVIFY, DZH International successfully modernized their financial technology operations, addressing inefficiencies while scaling their offshore development team. The collaboration resulted in improved system reliability, reduced operational costs, and enhanced user satisfaction.

TECHVIFY is proud of this successful partnership, which demonstrates our ability to deliver scalable and reliable technology solutions for the finance industry. We continue to support DZH as they expand their technological capabilities and drive innovation in the financial market.

Get a free consultation from our experts by contacting us.

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