13 Best AI Tools for eCommerce to Increase Conversions

Running an eCommerce business comes with a never-ending to-do list. Uploading products. Managing inventory. Assisting customers. Personalizing the shopping experience. Optimizing for SEO. Speeding up page load times. Marketing across multiple channels. The work never stops.

But here’s the exciting part—AI tools for eCommerce are changing the game.

With the rise of artificial intelligence, many of these time-consuming tasks can now be automated. That means less manual work, fewer headaches, and more time to focus on what truly matters: growing your business, refining your strategy, and delivering exceptional experiences to your customers.

And the best part? AI tools are more intuitive than ever. User-friendly interfaces. Smart automation. Customizable features that adapt to your needs. Whether you’re looking to streamline operations, enhance engagement, or boost sales, there’s an AI solution designed to help. Below, you’ll find a curated list of 10 powerful AI tools built for eCommerce. Let’s dive in.

Why It’s Time to Leverage AI in 2025

If you’re searching for AI tools, chances are you’ve already moved past the question of whether to adopt AI. But if you’re still on the fence, here’s why AI is becoming a must-have for eCommerce businesses.

Some recent stats:

• Over 50% of eCommerce businesses have already integrated AI.
• AI-powered recommendations drive a 15 to 20% increase in conversion rates.
• AI can cut customer acquisition costs by up to 50%.
• Retailers using AI could save as much as $340 billion annually.
• AI-driven forecasting helps businesses reduce inventory costs by up to 75%.

Artificial intelligence isn’t just a trend. It’s a powerful tool that helps businesses work smarter, faster, and more efficiently. The right AI eCommerce tools can streamline processes, enhance customer interactions, and optimize business performance.

AI tools for eCommerce

Increased efficiency

AI automates repetitive tasks, from content creation to audience research. It streamlines workflows, handles routine customer interactions, and frees up your time to focus on scaling your business.

Stronger marketing performance

AI-driven marketing tools analyze customer behavior and preferences. They help you craft hyper-personalized campaigns that boost engagement and sales.

Better customer experience

AI can monitor customer feedback, detect patterns in reviews, and provide 24/7 support through chatbots. Customers get fast and helpful responses, improving satisfaction.

Enhanced security

AI-powered fraud detection safeguards online transactions, prevents cyber threats, and strengthens data protection. This increases customer confidence in your store.

AI isn’t just about automation. It’s about empowering your business to operate more effectively, connect with customers on a deeper level, and drive sustainable growth.

10 Best AI Tools for eCommerce in 2025

AI tools for eCommerce are revolutionizing the industry. It helps with pricing, customer support, content creation, and personalized shopping experiences. The right AI tools can save time, increase efficiency, and boost sales.

Choosing the best tool depends on your business needs and budget. Some focus on specific tasks, while others offer all-in-one solutions. Below is a breakdown of one of the top AI tools available today.

eCommerce AI tools

1. Lyro AI Chatbot

Customer support can be time-consuming. Slow responses lead to lost sales. Overloaded teams struggle to keep up. Lyro AI Chatbot solves these issues with instant, automated support that works 24/7.

It answers common questions, recommends products, tracks orders, and resolves issues. It also learns from past conversations, improving its responses over time. Businesses can step in and take over chats whenever needed.

Key Features

• Quick and easy setup
• Unlimited messages per customer
• Human agents can take over at any time

Pricing

• Free plan with 50 conversations per month
• Lyro AI plan starts at $42 per month for 50 conversations
• Tidio+ plan starts at $535 per month

Ratings

• G2: 4.7/5
• Capterra: 4.8/5

2. Buffer AI Assistant

Managing social media takes time. Writing posts, scheduling content, and keeping up with trends can be overwhelming. Buffer AI Assistant simplifies the process by using AI eCommerce tools to create, optimize, and schedule social media posts, helping online businesses engage with their audience more effectively.

It generates engaging post ideas, tailors content to fit your brand, and suggests the best times to post for maximum reach. It also repurposes content automatically, helping businesses stay active on multiple platforms with minimal effort.

Key Features

• Creates social media posts instantly
• Unlimited post ideas customized for your brand
• Automatically repurposes content for different platforms

Pricing

• Free plan includes up to 3 social media channels
• Essential plan costs $6 per month for 1 additional channel
• Team plan costs $12 per month for 1 additional channel
• Agency plan costs $120 per month for 10 channels

Ratings

• G2: 4.3/5
• Capterra: 4.5/5

3. Navigation AI by Uxify

Slow websites can drive customers away. Navigation AI by Uxify is one of the top AI tools for eCommerce, designed to speed up browsing by predicting and preloading the next page before users click. This creates a seamless experience, improving engagement and conversions.

Using AI, it analyzes user behavior and adjusts in real time. It works on both desktop and mobile, ensuring faster load times for all visitors.

Key Features

• Simple setup with a short JavaScript snippet
• Works on any website, no platform restrictions
• Improves Core Web Vitals, engagement, and conversions

Pricing

• Pricing is customized based on business needs

4. Nosto

Personalization is key in eCommerce. Nosto uses AI to analyze customer behavior, preferences, and purchase history in real time. This allows online stores to deliver product recommendations, personalized content, and targeted marketing messages across websites, mobile apps, and emails.

With fast setup options and advanced AI-powered automation, businesses can create a tailored shopping experience without slowing down site performance.

Key Features

• Quick setup via API or pre-built templates
• AI-powered automation with full control
• Optimized for speed without affecting site performance

Pricing

• Custom pricing based on business needs

Ratings

• G2: 4.6/5

Nosto is a powerful eCommerce AI tool that increases engagement and conversions by delivering a personalized shopping experience for every customer.

5. Plerdy

Understanding user behavior is crucial for improving website performance. Plerdy’s AI UX Assistant provides conversion rate optimization (CRO) insights by analyzing UX elements and offering actionable recommendations.

It transforms raw data into detailed reports, making it easier for teams to collaborate and improve site performance.

Key Features

• AI-powered UX and CRO analysis
• Translates raw data into actionable improvements
• Easy integration without slowing down your site

Pricing

• Free plan – limited resources
• Startup plan – $21/month
• Scale plan – $42/month
• Thrive plan – $70/month

Ratings

• G2: 4.7/5
• Capterra: 4.9/5

6. Algolia

Fast and accurate search is essential for eCommerce success. Algolia is an AI-driven search and discovery platform that delivers instant, relevant search results as users type.

It understands user intent and adapts in real time, ensuring that customers find what they need quickly. As businesses grow, Algolia scales with them, maintaining fast and intuitive search experiences.

Key Features

• Personalized search results and product recommendations
• AI-driven ranking to highlight trending products
• Intelligent experimentation to optimize for key business metrics

Pricing

• Build plan – free, up to 10k search requests/month
• Grow plan – pay-as-you-go, $0.50 per additional 1k search requests
• Premium & Elevate plans – custom pricing on request

Ratings

• G2: 4.5/5
• Capterra: 4.7/5

7. Klaviyo

Klaviyo helps businesses create personalized customer experiences and automate marketing efforts to drive growth. Its AI-powered technology analyzes customer data, including past purchases, browsing habits, and engagement trends, to improve marketing strategies.

With predictive analytics, Klaviyo forecasts purchase patterns, customer lifetime value, and spending potential. It also determines the best time to send emails and segments audiences based on specific criteria.

Key Features

• Predicts next order date, lifetime value, and spending habits
• AI-powered recommendations for the best email send times
• Audience segmentation based on custom descriptions

Pricing

• Requires a demo request before accessing Klaviyo AI

Ratings

• G2: 4.6/5
• Capterra: 4.7/5

Tools for eCommerce

8. Salesforce Einstein

Salesforce Einstein brings AI-powered intelligence to the Salesforce CRM, helping eCommerce businesses personalize customer interactions, automate tasks, and gain actionable insights.

It enhances product recommendations, predictive search, and customer service while improving marketing automation. Einstein GPT even generates personalized product descriptions for better engagement.

Key Features

• AI-generated product descriptions with Einstein GPT
• Actionable merchandising insights from Einstein Commerce Insights
• Automated product recommendations with Einstein Complete The Set

Pricing

• Requires a consultation before access

Ratings

• G2: 4.3/5
• Capterra: 4.4/5

9. OptiMonk AI

OptiMonk AI helps eCommerce businesses boost engagement and conversions through AI-powered personalization. It tracks visitor behavior in real time and delivers relevant offers, messages, and content at the right moment.

By segmenting visitors based on their browsing habits and buying stage, OptiMonk enables highly targeted campaigns that align with customer interests. Businesses using OptiMonk report an average 24.3% increase in online revenue.

Key Features

• AI-generated, conversion-optimized product descriptions and headlines
• Improved pop-up conversion rates using personalization
• Dynamic landing page content based on visitor interests

Pricing

• Starts at $249/month

Ratings

• G2: 4.7/5
• Capterra: 4.9/5

10. Kount

Fraud is a major risk for eCommerce businesses. Kount helps protect against online fraud, chargebacks, and suspicious transactions using AI-powered fraud detection.

It analyzes transactions in real-time, checking device data, geolocation, and historical patterns to identify potential fraud. Kount uses both supervised and unsupervised machine learning, making it one of the most advanced fraud prevention tools available.

Key Features

• Uses two types of AI-driven fraud detection
• Built on decades of transaction history for high accuracy
• Provides transparent decision-making with clear insights

Pricing

• Custom pricing based on business needs (quote required)

Ratings

• G2: 4.8/5
• Capterra: 4.7/5

3 More SEO and content generation AI tools

1. ChatGPT

ChatGPT is an AI-powered language model by OpenAI that helps generate high-quality content, automate responses, and enhance marketing efforts. It’s widely used in eCommerce for writing product descriptions, blog posts, social media captions, and email responses.

By refining prompts and providing clear context, businesses can tailor ChatGPT’s output to match their brand voice. It continuously learns from interactions, improving its ability to generate relevant and engaging text.

Key Features

• Generates SEO-friendly product descriptions, marketing copy, and blogs
• Adapts to different tones and styles to match your brand voice
• Automates customer engagement, emails, and social media content

Pricing

• Free – Access to GPT-3.5
• Plus – $20/user per month (billed annually) – Access to GPT-4
• Team – $25/user per month (billed annually) – Access to GPT-4
• Enterprise – Custom pricing (contact sales)

AI eCommerce tools

2. Jasper

Jasper is an AI writing assistant designed for eCommerce businesses looking to create high-quality, conversion-focused content. It specializes in product descriptions, marketing copy, and blog posts, all optimized to enhance brand identity and improve SEO rankings.

With support for 30+ languages, Jasper helps businesses scale content creation without losing quality. It also provides actionable insights to refine content strategies and maximize engagement.

Key Features

• Supports 30+ languages for global content creation
• AI-driven insights to improve content performance
• Generates multichannel marketing campaigns from a single brief

Pricing

• Creator – $49/month per seat
• Pro – $69/month per seat
• Business – Custom pricing (contact sales)

Ratings

• G2: 4.7/5
• Trustpilot: 4.4/5

3. Sitechecker

Sitechecker is an AI-powered SEO optimization platform that helps businesses improve their search engine rankings and website performance. It provides a full suite of tools for technical SEO audits, competitor analysis, and performance tracking, making it ideal for both beginners and SEO professionals.

With its AI-driven insights and user-friendly dashboard, Sitechecker simplifies complex SEO tasks and helps businesses stay competitive in search results.

Key Features

• AI-powered competitor analysis for better strategic positioning
• Comprehensive SEO monitoring and optimization tools
• Intuitive dashboard for easy data interpretation

Pricing

• Basic – $59/month
• Standard – $149/month
• Premium – $349/month

Ratings

• G2: 4.6/5
• Capterra: 4.6/5

Conclusion

AI eCommerce tools are transforming the industry, helping businesses boost conversions, personalize customer experiences, and streamline operations for long-term success. From AI-driven search engines to fraud detection and marketing automation, these tools enhance efficiency and profitability.

Looking to integrate AI into your eCommerce business? TECHVIFY offers expert AI development and consultation services tailored to your needs. Get a free consultation today and unlock the full potential of AI for your store!