Top 10 IT Outsourcing Companies In Vietnam | 2024 Updated

In recent years, Vietnam has rapidly emerged as an ideal destination for businesses seeking quality IT outsourcing services. With its growing pool of highly skilled tech professionals, cost-effective solutions, and a robust IT infrastructure, Vietnam is catching the eye of global enterprises. The country’s dynamic tech ecosystem, coupled with supportive government policies, makes it a compelling choice for businesses looking to enhance their technological capabilities while optimizing costs.

This article will guide you through the Top 10 IT Outsourcing Companies in Vietnam, each offering unique strengths and expertise to help your business thrive in the digital age. From End-to-End Development to Bespoke Software solutions, these companies provide a wide range of services tailored to meet diverse business needs. Whether you’re a startup seeking agile development or a large corporation looking for comprehensive IT solutions, these companies have the talent and experience to meet your needs.

So, let’s dive in and explore the leading IT Outsourcing Providers that are putting Vietnam on the global tech map!

1. The Power of IT Outsourcing

Over the past decade, Vietnam has emerged as a significant player in the global IT outsourcing market. With a strong emphasis on offshore development centers (ODCs), software solutions, and AI-driven innovation, the country has solidified its position as a go-to destination for top-tier IT services and cutting-edge technology solutions.

1.1. Offshore and Nearshore Outsourcing Models

Offshore outsourcing allows businesses to access skilled professionals in distant countries, often at a significantly lower cost than hiring locally. This model not only reduces expenses but also provides round-the-clock support, thanks to time zone differences. On the other hand, nearshore outsourcing offers the advantage of geographical proximity, cultural alignment, and similar time zones, facilitating smoother communication and collaboration.

1.2. The Importance of a Reliable IT Partner

Even as the world gravitates towards no-code and low-code environments, the need for a trusted IT partner remains paramount. These environments simplify development but cannot entirely replace the depth and breadth of expertise required for complex projects. Having a reliable IT partner ensures that you have the necessary support and guidance to navigate challenges, innovate, and scale effectively.

1.3. Statistics Highlighting the Growth of IT Outsourcing

The IT outsourcing market is poised for significant growth, reflecting its critical role in modern business strategies. According to Statista:

• Revenue in the IT outsourcing market is projected to reach US$694.80 million in 2024.
• Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 12.23%, resulting in a market volume of US$1,237.00 million by 2029.
• The average spend per employee in the IT outsourcing market is projected to reach US$12.14 in 2024.
• In global comparison, most revenue will be generated in the United States, with an expected US$197.30 billion in 2024.

2. Top 10 Best IT Outsourcing Companies in Vietnam

Vietnam is already a hub for IT outsourcing and is increasingly gaining popularity, with numerous companies offering a wide range of services to meet the growing demands of global businesses. From cutting-edge AI solutions to comprehensive software development, these companies are setting benchmarks in the industry. Here, we highlight the top 10 best IT outsourcing companies in Vietnam, starting with TECHVIFY.

1. TECHVIFY

At TECHVIFY, we excel as a global AI and software consulting and development company, dedicated to providing end-to-end IT solutions and bespoke software tailored to your business needs. Our extensive expertise in AI solutions and consulting encompasses areas such as machine learning, computer vision, and AI on the edge. With a client-centric approach, we ensure that each project benefits from comprehensive support, spanning consulting, architecture, development, and implementation.

We hold a unique position among IT outsourcing companies in Vietnam due to our deep experience in the manufacturing sector and our cutting-edge AI-powered solutions. A notable achievement includes our collaboration with SP Group to develop Singapore’s first Digital Twins for their National Power Grid, showcasing our ability to tackle complex and innovative projects. Our robust portfolio of services, combined with a profound understanding of industry-specific challenges, solidifies our reputation as a trusted partner for businesses seeking advanced technological solutions.

Additionally, we are proud to serve as a strategic tech partner for KPMG, assisting them in implementing a Digital AI Assistant to enhance their workflow. This AI-powered chatbot, driven by a robust enterprise knowledge base, exemplifies our commitment to leveraging the latest technologies to boost operational efficiency and productivity. By prioritizing security and innovation, we deliver secure, scalable, and reliable software solutions.

At TECHVIFY, we are passionate about driving your business forward with our expertise in:

• AI Consulting
• Bespoke Software & App Development
• End-to-End Solutions Development
• Digital Transformation Consulting

2. CMC Corporation

CMC Corporation, founded in 1993, is a leading technology company in Vietnam, renowned for its extensive IT outsourcing services. With nearly three decades of experience, CMC has become a trusted partner for both domestic and international clients, offering a wide range of services including IT services, telecommunications, software development, and system integration.

CMC is known for its innovative approach and commitment to quality. Their IT outsourcing services cover software development, application maintenance, and IT support, tailored to meet the unique needs of businesses. They leverage cutting-edge technologies to deliver robust, scalable, and efficient solutions, helping clients optimize operations and achieve business goals.

Beyond software development, CMC provides comprehensive system integration services for seamless IT operations and advanced cybersecurity solutions to protect against evolving threats. Strategic partnerships with global tech giants like Microsoft, IBM, Oracle, and SAP enhance CMC’s ability to deliver world-class IT solutions. With a focus on innovation and customer satisfaction, CMC Corporation continues to lead Vietnam’s IT outsourcing industry.

3. FPT Software

FPT Software excels in providing advanced digital technologies and platforms that help businesses stay competitive. Their no-code workflow platform allows rapid application development without extensive coding, enabling businesses to be agile and responsive. With expertise in cloud computing, FPT Software helps optimize IT infrastructure, enhancing scalability and operational efficiency, which is crucial for modern enterprises looking to innovate and reduce costs.

In addition, FPT Software leads in integrating Artificial Intelligence (AI) and Hyperautomation into business processes, significantly driving performance and productivity. By combining AI, machine learning, and robotic process automation (RPA), they enhance process efficiency and accuracy. Their robust Internet of Things (IoT) solutions create smart, connected ecosystems that improve decision-making and resource utilization, transforming traditional business operations.

Moreover, FPT Software’s commitment to cybersecurity ensures that all digital platforms and technologies are secure and compliant with industry standards. This comprehensive approach not only safeguards sensitive data but also builds trust with clients and stakeholders. By offering a wide array of digital technologies and platforms, FPT Software empowers businesses to innovate, transform, and thrive in a rapidly changing digital world.

4. Saigon Technology

With over 12 years of industry experience, Saigon Technology is a leading software development outsourcing company in Vietnam. The company has a team of 350 software engineers across 3 development centers. Recognized among the top 15 best software outsourcing companies in Vietnam and a Microsoft Gold Partner, Saigon Technology holds ISO/IEC 27001 and ISO 9001 certifications.

Saigon Technology offers services such as offshore software development, software development outsourcing, web and mobile app development, custom software development, and AI development. They also provide DevOps, SaaS application development, enterprise software development, software QA testing, cloud migration, MVP and PoC development, and software maintenance and support. Engagement models include staff augmentation, dedicated development teams, and fixed price models.

Clients commend their technical expertise, professionalism, and reliable support. Testimonials highlight their significant experience and dedicated teams that ensure seamless project execution. Using Agile methodologies like Scrum, Saigon Technology ensures flexibility, transparency, and continuous improvement. Their competitive pricing models offer cost savings without compromising quality, making them an ideal partner for software development outsourcing in Vietnam.

5. Orient Software

Orient Software, established in 2005, is a leading software development company based in Vietnam. Renowned for its high-quality software solutions, Orient Software offers a wide range of services, including dedicated software teams, QA and testing, artificial intelligence, web and mobile application development, UI/UX design, and custom software development. With over 350 skilled staff across eight global branches, the company ensures efficient and seamless project delivery.

Orient Software’s success is driven by its commitment to quality assurance and client satisfaction. The company has completed over 200 projects for more than 100 clients worldwide, achieving a 95% repeat business rate. ISO 9001 and ISO 27001 certified, Orient Software maintains high standards in quality and information security and employs a variety of technologies, such as Angular, React, ASP.NET, and TensorFlow, to meet diverse technical needs.

With a strong focus on seamless communication and western work ethics, Orient Software effectively collaborates with clients globally. The company’s dedication to hiring talented individuals and fostering professional growth has created a culture of excellence and innovation. Orient Software continues to empower businesses through digital transformation and innovative software solutions.

6. SmartOSC

SmartOSC, established in 2006 in Vietnam, is a leading digital commerce agency with a global presence, including offices in the US, UK, Australia, Japan, Singapore, and Thailand. The company specializes in comprehensive e-commerce solutions, such as e-commerce development, system integration, UX/UI design, digital marketing, managed services, and consulting. Utilizing platforms like Magento, Shopify, and Salesforce Commerce Cloud, SmartOSC delivers scalable and high-performance solutions tailored to a diverse range of clients, from startups to Fortune 500 companies.

Renowned for its expertise in software development, SmartOSC’s strong suit is e-commerce. The company is a recognized Magento Enterprise Solution Partner and has an impressive portfolio featuring clients like Asus, LG, PayPal, and Ricoh. SmartOSC leverages advanced technologies, including PHP, JavaScript, React, Node.js, and cloud solutions like AWS, Azure, and Google Cloud, to ensure robust and innovative platforms. Their commitment to quality and excellence has earned them several industry awards, highlighting their capability to manage complex, large-scale projects.

SmartOSC’s culture emphasizes integrity, excellence, and customer focus, fostering innovation, collaboration, and continuous learning. With a robust global presence, they offer localized solutions and support, staying at the forefront of global e-commerce trends and best practices. This enables SmartOSC to deliver cutting-edge, tailored solutions that meet the specific needs of their clients worldwide.

7. Rikkeisoft

Rikkeisoft, founded in 2012, is among the leading IT services providers based in Vietnam. The company offers a wide range of IT services, including enterprise software development, web and mobile app development, managed services, and quality assurance. They also specialize in digital solutions such as cloud services, artificial intelligence, data science, low-code platforms, Salesforce, and SAP. Serving diverse industries like retail & eCommerce, finance, logistics, automotive, and healthcare, Rikkeisoft is a versatile partner for businesses looking to leverage technology for growth.

With over a decade of experience, Rikkeisoft has completed more than 1,000 projects for over 500 global clients. Operating from 10 offices and delivery centers, they are among the top three tech companies in Vietnam, boasting a remarkable 97% customer retention rate. Rikkeisoft’s flexible working models, including project-based outsourcing and dedicated teams, ensure they can meet the unique needs of each client.

Driven by a mission to foster technological innovation and deliver lasting value, Rikkeisoft’s team continuously evolves to help businesses accelerate their digital transformation. With a presence in Vietnam, Japan, Thailand, and the USA, they offer localized solutions and support, ensuring cutting-edge technology tailored to specific client needs. Their commitment to quality and customer satisfaction has earned them numerous industry awards and certifications, reinforcing their reputation as a trusted IT services provider.

8. SotaTek

SotaTek is among Vietnam’s leading companies in Blockchain and Software Development, offers a wide range of services including Blockchain Development, AI and Machine Learning, Custom Software, Mobile and Web App Development, Cloud Migration, CRM Services, QA and Testing, Game Development, IoT Development, and Smart Factory Services. Their expertise enables enterprises to achieve sustainable growth through innovative and data-driven software solutions.

With offices in Vietnam, Japan, the USA, Australia, and South Korea, SotaTek provides seamless, round-the-clock support. Their agile development methodologies and cross-platform capabilities ensure tailored solutions that meet client needs. Recognized with the Sao Khue Award for “Five-Star Software Development Services” in 2022, SotaTek boasts a portfolio of over 350 customers and 500 successful projects across 25 countries.

SotaTek’s clients span various industries, including Banking & Finance, Healthcare, Automotive, Retail, Education, and Media & Entertainment. Positive feedback from clients like Wesang, Lemon Healthcare, and Kyber Network highlights their technical expertise and collaborative approach. Their commitment to quality and client satisfaction underscores their reputation as a reliable partner in driving digital transformation and business success.

9. KMS Technology

KMS Technology, founded in 2009 and headquartered in Atlanta, Georgia, is a global IT services and solutions provider with significant operations in Vietnam. The company specializes in custom software development, application modernization, quality assurance, cloud services, and IT consulting. Their expertise helps businesses optimize technology investments and drive digital transformation.

Serving diverse industries such as healthcare, finance, education, retail, and technology, KMS Technology delivers customized solutions to meet sector-specific needs. Their data engineering and analytics services enable organizations to harness data for better decision-making, while their comprehensive testing services ensure software reliability and security.

Known for its strong company culture emphasizing innovation and continuous learning, KMS Technology invests in professional development and maintains an inclusive work environment. The company has received numerous accolades for workplace culture and quality, partnering with leading technology providers to deliver cutting-edge solutions. Their dedication to client success has earned them a solid reputation in the global IT landscape.

10. Positive Thinking Vietnam

At the forefront of global technology consultancy, Positive Thinking is revolutionizing how businesses embrace digital transformation. The company offers a vibrant mix of services, including software engineering, data and AI, cloud solutions, cybersecurity, and consulting. By employing agile methodologies and the latest technologies, they create innovative, customized solutions that drive growth and efficiency.

Serving a wide range of industries such as finance, healthcare, retail, manufacturing, and telecommunications, Positive Thinking excels in data engineering, machine learning, and predictive analytics. Their cloud services, optimized through platforms like AWS, Azure, and Google Cloud, enhance performance and reduce costs. Additionally, their top-tier cybersecurity services ensure robust protection for clients’ digital assets.

A culture of positivity, collaboration, and relentless innovation defines the company. Positive Thinking heavily invests in the professional growth of its team, fostering an environment where creativity and teamwork thrive. Recognized for excellence in technology consulting and innovation, they have built strong partnerships with leading technology providers, solidifying their reputation as a trusted and forward-thinking partner in the global tech landscape.

3. IT Outsourcing In Vietnam, Why?

Choosing Vietnam for IT outsourcing and software development offers numerous advantages, making it an increasingly popular destination for global businesses. The country has rapidly developed its IT infrastructure, boasts a highly skilled workforce, and provides cost-effective solutions without compromising on quality. Below, we explore the key reasons why Vietnam stands out as an ideal choice for IT outsourcing and software development.

3.1. Skilled Workforce

Vietnam boasts a highly skilled and educated workforce, particularly in the fields of software development and IT. Software engineering is arguably one of the most sought-after career paths in the country, attracting a significant number of students to pursue degrees in computer science and related fields. This strong interest ensures that there is no shortage of talented software engineers in Vietnam.

• Large number of graduates from top universities
• Proficiency in the latest technologies and programming languages
• Emphasis on continuous learning and professional development

3.2. Cost-Effective Solutions

Vietnam’s IT outsourcing market has been fueled by a combination of dynamic factors, including a young, highly skilled workforce, competitive labor costs, and supportive government policies. Its strategic location in Southeast Asia further enhances its appeal, making Vietnam a prime destination for companies seeking high-quality, cost-effective IT solutions both regionally and globally.

• Lower labor costs compared to other regions
• High-quality output at reduced expenses
• Competitive pricing without compromising on quality

3.3. Growing IT Infrastructure

Vietnam has made substantial investments in its IT infrastructure, including high-speed internet, modern office spaces, and advanced technological facilities. Major cities like Ho Chi Minh City and Hanoi have become thriving tech hubs, attracting both local startups and international tech giants. This robust infrastructure supports seamless communication and collaboration on global projects.

• High-speed internet and modern office spaces
• Advanced technological facilities
• Thriving tech hubs in major cities

3.4. Favorable Business Environment

The Vietnamese government has implemented various policies to create a favorable business environment for IT companies. These include tax incentives, simplified business registration processes, and support for foreign investment. Additionally, the country’s stable political climate and growing economy make it an attractive destination for long-term business operations.

• Government policies supporting IT companies
• Tax incentives and simplified business registration
• Stable political climate and growing economy

3.5. Cultural Compatibility and Communication Skills

Vietnamese professionals are known for their strong work ethic, adaptability, and collaborative spirit. Many have a good command of English, which facilitates effective communication with international clients. The cultural compatibility between Vietnam and Western countries also contributes to smoother collaboration and project execution, making it easier to integrate Vietnamese teams into global operations.

• Strong work ethic and adaptability
• High proficiency in English
• Cultural compatibility with Western countries

3.6. Shift to Higher Value-Added Services

Vietnam’s IT outsourcing industry is increasingly focusing on delivering more sophisticated and customized services. This shift is largely driven by the growing demand from global clients. Additionally, there’s a notable trend toward deeper collaboration between outsourcing providers and their clients. This partnership approach aims to foster long-term relationships and co-create tailored solutions that meet specific business needs.

3.7. Adoption of Emerging Technologies

The adoption of cutting-edge technologies like AI, blockchain, and IoT is gaining momentum in Vietnam. This trend is driven by the global push for digital transformation across various industries. Vietnam’s skilled workforce and supportive government policies are key enablers of this technological shift, positioning the country as an emerging hub for advanced technological solutions.

3.8. Underlying Macroeconomic Factors

Broader macroeconomic conditions also play a crucial role in shaping Vietnam’s IT outsourcing market. Vietnam’s rapid economic growth, political stability, and government support for the IT sector have created a fertile environment for the industry. Additionally, Vietnam’s participation in the ASEAN Economic Community and various regional trade agreements has expanded market opportunities for its IT outsourcing providers.

4. Summary

Vietnam has rapidly emerged as a premier IT outsourcing destination, offering a highly skilled and tech-savvy workforce with a strong grasp of Western business practices. The country’s competitive labor costs, supportive government policies, and strategic location in Southeast Asia make it an attractive option for companies looking to expand their digital capabilities. With a stable economy, political environment, and a growing focus on advanced technologies like AI and software development, Vietnam provides a reliable, cost-effective solution for businesses seeking to drive digital transformation and innovation.

What Are The Key Factors That Influence The Cost Of IT Outsourcing?

The cost of IT outsourcing can be influenced by several key factors:

1. Scope of Work: The complexity and breadth of the tasks being outsourced significantly impact the cost. More extensive projects that require diverse skill sets and a larger team will naturally cost more.
2. Geographic Location: The cost of outsourcing can vary greatly depending on the country or region where the service provider is located. In Southeast Asia, Vietnam is increasingly becoming an ideal choice due to its competitive costs, growing tech talent pool, and favorable business environment.
3. Skill Level and Expertise: The level of expertise and experience required for the project affects the cost. Highly specialized skills or niche expertise command higher rates.
4. Contract Type: The structure of the outsourcing contract (e.g., fixed-price, time and materials, or dedicated team) can influence the cost. Each type has its own risk and cost implications.
5. Duration of Engagement: Longer-term contracts might offer better rates due to the commitment involved, whereas short-term or ad-hoc projects could be more expensive on a per-hour or per-project basis.
6. Technology Stack: The specific technologies and tools required for the project can also affect the cost. Emerging or less common technologies might require more expensive specialists.

What Are the Benefits of IT Outsourcing?

IT outsourcing offers several significant benefits for businesses. Here are five key advantages:

1. Cost Savings: Outsourcing IT functions can be more cost-effective than maintaining an in-house team. It reduces expenses related to hiring, training, and retaining staff, as well as costs associated with infrastructure and technology.
2. Access to Expertise: Outsourcing gives businesses access to a global talent pool with specialized skills and knowledge. This ensures that projects are handled by experts who are up-to-date with the latest technologies and best practices.
3. Scalability and Flexibility: IT outsourcing allows companies to scale their resources up or down based on demand. This flexibility helps manage varying workloads efficiently without the need for long-term commitments to additional in-house staff.
4. Focus on Core Business: By outsourcing IT tasks, businesses can concentrate on their core activities and strategic goals. This shift in focus can lead to improved productivity and innovation, as internal resources are freed up to work on primary business objectives.
5. Improved Risk Management: Outsourcing partners are often well-versed in industry standards, compliance, and security practices. This expertise helps mitigate risks related to data breaches, regulatory compliance, and other IT-related issues, ensuring more reliable and secure operations.

Why Do Companies Set Up a Dedicated Offshore Development Center?

Companies set up Dedicated Offshore Development Centers to delegate software development projects and focus on core business responsibilities. This approach gives them access to a global talent pool that is often more affordable than local talent. Additionally, they save money on office space and infrastructure by establishing offices in countries with lower living costs.

Having talented offshore teams dedicated to their projects allows companies to accelerate development and reduce their time to market. Establishing an ODC enables companies to save significant funds, which they can then reinvest in their projects to create improved products, giving them a competitive edge in the market.