What are reasonable expectations when recruiting an outsourced team for web development?
I bet you have read enough to know how wealthy the benefits of an outsourced team could be to your business. The web development section is a booming market since every business needs a website to function properly.
A well-designed website not only offers a high-end service to customers but also reflects the earnings of a business. Therefore, how small or big your business is, a website is a foremost step to promoting your work to the public.
However, some may think they have to establish a separate department for IT to make a website for them. They assume it costs too much and leaves the idea of building a business website behind.
Nevertheless, the 21st century always suggests more than 2 solutions to every problem. Therefore, an in-house infrastructure is not the only way because outsourcing is a better way to solve the puzzle.
But, outsourcing is too risky – as many businesses have told others. The first thing that I have heard from a lot of people is that they don’t know “How to choose the outsourced web development team?“.
Because of that, a guideline to this will help them, and maybe you, as someone having the same concern, truly understand the expectation one business should have when hiring an outsourced team for your web development.
The outsourced team has to meet your demands.
It’s all about having the right outsourced team on board for the work to be done on time and successfully. The first thing that you need to focus on is the core of your demands: What are you trying to achieve? What quality standard do you expect to receive? What is the project outcome you want to see at the end?
And many more questions that you need to ask yourself first before jumping into hiring an outsourced web development team. This premise helps you determine clearly what you expect to get. It’s you, and no one else would be able to understand the outcome thoroughly. Therefore, remember always to answer every question you list so you can convey it to the web development team.
After you finish listing down your expectations, it’s time to find the right outsourced team that suits your demand. Not every outsourced web development team functions the same way. However, once you get the hang of it by asking for references from your business partners, there is nothing to worry about.
When you’re done choosing the right outsourced team to do business with, make sure you state clearly the requirements that you need them to perform during the partnership. Let them know they will have to make things happen, as discussed. Also, evaluate their work by listening carefully to what they offer, such as work procedures, project management, additional support, etc. If you’re satisfied at the end of the talk, feel free to move on to the next step.
The outsourced team has a fluid communication procedure
Communication is usually the hardest part of managing when it comes to outsourcing. As you already know, you may have to work with people who are living in the other half of the world. Therefore, there won’t be any face-to-face communication throughout the whole partnership. Online communication is the main traffic for both sides.
Online methods can be annoying sometimes. For example, a bad internet connection makes the process less effective for both sides to end the deal on time. Meetings may have to be canceled for another time until the connection is back to normal.
And, if you’re working with a team that doesn’t have the right solution to this problem, it’s gonna be a pain in the neck. I got disturbed a few times by the outsourced team that I worked with at midnight without any heads-up. Poor communication can burn you out as quickly as a heavy workload does.
Therefore, always ensure you’re working with an outsourced team with the right solutions to communication problems. Ask them some questions before closing the deal: what is their communication method? How do they deal with the difficulty of distant communication? What tools do they use to communicate? The list can go on depending on your requirements.
The outsourced team has great discipline in meeting deadlines.
Deadline is the only leverage that you can use to keep yourself updated. Oftentimes, trust is the main substance that forms a good partnership. And the only thing that ruins this connection is micromanagement. This management methodology usually makes one feel uncomfortable when trying to perform their best.
Often, the outsourced web development team must focus entirely on what they do. But, if you keep asking them questions during their busy hours, they may feel distracted and out of patience with the piece of work that they are trying to solve.
Hence, deadlines help you be updated with what the outsourced team is doing. And it’s their responsibility to make it on time so that you don’t have to go ask for it yourself, which is very unpleasant on the client’s side. You will have to emphasize this on the contract terms the next time you work with an outsourced web development team.
The outsourced team is proactive to report
You will always want to work with only professional people, and that’s a fact!!! And what a professional team always does is that they don’t solely deal with an issue independently. When a problem arises, the outsourced team will report it to you with a solution along so that you are aware of what is happening with the project.
Your opinion can also be valuable to them, and as a client, you are the one to decide. So, a team must always keep you up-to-date, especially when it comes to unexpected problems that occur along the way.
I hope the information above will be helpful to those who are new to outsourcing. Make sure to follow Techvify for some more useful takeaways.
As CEO of Techvify, a top-class software outsourcing company based in Vietnam, I focus on pursuing my passion for digital innovation. Understanding the customer’s pain points to consolidate, manage and harvest with the most satisfactory results is what brings the project to success.