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15 Must-Know Enterprise CRM Systems to Enhance Customers Services
Ask any leader of an enterprise-level company what’s most important, and they’ll likely say customers. Without customers, there are no sales, revenue, or business. Yet, many enterprise companies struggle to understand their customers and their concerns. A good Customer Relationship Management (CRM) solution can improve customer retention by 27%, whether converting new leads or retaining long-time clients. Any company can benefit from a CRM and see a positive ROI by supporting their marketing, sales, and customer service teams. CRM is the fastest-growing software market, with over nine out of ten companies with eleven or more employees using a CRM solution....
16 May, 2024