Quality analyst and business analyst – is one more important than the other?

The tech industry has grown at an exceeding speed. More and more companies need a great amount of talented human resources to serve their needs. That said, tech job opportunities have never been hard to reach.

The number of people expecting a job in the tech industry has grown tremendously.

The greatest portion of those comes from high school students that want to have a bachelor’s degree in technology. Some that have had a career in a different field and are looking forward to switching up. So, it’s not wrong to say that tech jobs have been on the top list forever. 

And the most common phrases that people search on Google are quality assurance analyst (a.k.a QA) and business analyst (a.k.a BA). Both play an outstanding role in every tech company.

However, not too many know what they’re all about. They’re easy to distinguish but hard to navigate, as they have different requirements to build up a career. 

Therefore, I’m here today to show you some essential points you need to remember. The information I have gathered will help you clarify whether you have made the right choice

Let’s begin!!!

The definition of Quality Analyst vs. Business Analyst

Each job comes with different descriptions. It’s important that you deeply understand its concept before jumping right into searching deeper.

Almost every industry has a quality assurance analyst on the team. Same thing in technology. A quality analyst in tech helps make sure the high quality of the products by doing code testing, debugging, etc. This is for the results in the end: The best quality product possible.


A quality assurance analyst is also known as a tester.  

A business analyst is responsible for analyzing processes through data. They help make critical decisions that heavily impact the growth of one company. They don’t work much with the technical aspects of coding. However, it’s great if they understand the basics of it as it helps them work better with the people in the development team. 
A quality analyst evaluates the functionality of the software and makes sure that there are no bugs or issues in the final run. A business analyst in the link between the technical team and the stakeholders. Most of the time, they dig deeper into the needs of the business and explain them to the developers so that everyone can work on the same purpose. 

The important skills needed in each job of QA vs. BA

Each job requires a specific skill set to be qualified. Let’s see if you have got them in your inventory. 

Research: The most important skill on the list, as it helps with finding solutions for multiple technical issues.


Planning: It’s important that a quality assurance analyst knows where to start and how to start so that they have a smooth workflow to ensure product quality.

Detail-oriented: Closely stick to details, as bugs and issues in code are everywhere.

Problem-solving: Bad things happen all the time when you’re a tester. That’s why you will have to stay calm and brainstorm 101% of your ability to find out the answer.

Teamwork: Besides a quality assurance analyst is a team of other developers. If you’re not a good team player, work can be hard to finish as expected.

Communication: A smooth communication flow helps everyone listen to what others have in mind. From there, you can easily let people understand what you’re up to and support you until the end. 

Writing: Being a tester requires you to have a solid background in coding. If you know how to write it properly, spotting the bugs will become manageable. 

Organization: It’s all about being neat when you work as a tester. Having everything organized will aid you drastically in tracking different stages during the work process.

Communication: A tester has to communicate a lot since they’re the link between the stakeholders and the technical team. Knowing the right way to transfer different messages to one another will boost the productivity of the workflow. Plus, it helps everyone understand the difficulty the other has to suffer so that everybody can support the mutual benefits. 


Critical thinking: As a business analyst, you will have to process massively complex information. That’s why it’s critical a business analyst also learns the technical aspect of the technical team. Then, with the main addition of critical thinking, work can be managed easily. 

Project management: There are times when a business analyst has to take on the role of the project manager. It happens specifically during the implementation and planning phase. It’s important that a business analyst can show the technical team the full picture of the business in terms of its budget, timelines, priorities, etc.

Process improvement: A business analyst has to navigate the problems inside the business: What causes the inconsistency and inefficiency of the business and solutions to fix them as well as to enhance the business procedure. 

Problem-solving: Being a BA means dealing with a lot of unexpected risks along the way. Therefore, a BA who can remain calm and manage to solve problems always leads a business to huge success. 

Responsibilities of QA vs. BA

Each job has a different focus. Therefore, make sure you know exactly what you have to do first before deciding to shift to another career path. 

Preparing test plans, test reports, test cases, and test scripts


Being responsible for the internal quality audits

Assessing the functionality of the software and detecting bugs, issues, etc

Make sure that the code is usable when officially run on a device.

Compiling the assurance procedures and policies

Carrying out quality observation routines 

Giving recommendations for the betterment of the business

Coming up with decent changes to the software and submitting them to superiors

Understanding deeply what their business does to fulfill the needs of it


Calculating the budget and assessing the efficiency, consistency, stability, etc

Recommending suggestions to improve the process of the business for the betterment at the end

Having a basic technical understanding of technology to work with the technical team in designing better solutions to the software

Analyzing the given data to perform necessary steps that provoke the business progression 

Carefully planning out a project plan and monitoring it and making sure that it’s deliverable at the end 

Remaining communication among different departments, especially between the stakeholders and the technical team to provide them with the needed information 

Supporting the business leaders in understanding what benefits/consequences might happen if changes are implemented

Education requirements

Having the right set of certificates and educational background is the foremost criterion to get a job in every area. Here are the requirements that a quality assurance analyst and a business analyst need: 

A high school diploma required 


Degrees related to the technology are preferred. 

A plus if you have a certificate in quality assurance

1+ years of experience in any similar field

A bachelor in technology 


An accredited qualification in management, consultancy, etc. 

2+ years of experience in data analysis in a similar industry

Basic understanding of computer languages (Advanced knowledge is a big plus)

Basic design skill is a must.

I hope the information above could somehow aid you in choosing the right profession. If you would love us to share anything, let us know in the comment section below. Also, make sure to follow us on techvify-software.com as we share useful tech topics every day. 

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